Protecting Your Privacy
GIFTXO is committed to protecting your privacy as a customer and an online visitor to our website. This policy outlines how we collect, hold, use and disclose your personal information and your rights in relation to the personal information we hold about you.
We respect your privacy and the confidentiality of your personal information and we adhere to the Australian Privacy Principles.
WHAT PERSONAL INFORMATION DOES GIFTXO?
If you visit the GIFTXO website or subscribe to any of our correspondence we may collect the following information about you or your recipient: Name, Company or Business name, Telephone number, email address, credit card details, postal, delivery or billing address, your geographic location, IP address as well any comments you make on our social media, BLOGS, responses to surveys and questions or support.
Email addresses collected are only used internally. We respect your privacy rights and will not disclose your information to third parties. Certain personal information may be required by GIFTXO in order to provide our products or services and will only be used for that function.
This may include:
- Information to enable you to order from our website.
- Process your order, answer enquiries or improve our products or service.
- Respond to your requests or queries and communicate with you.
- Design new products, review pricing and enhance existing or new products.
- Improve our products or service.
- Notify you about promotions or marketing for special occasions or offers.
- You may update, correct, review or delete your information at any time by contacting Natalie@giftxo.com.au or unsubscribing from notifications where that option is available.
HOW IS MY PERSONAL INFORMATION COLLECTED?
GIFTXO collects information when you use our website or communicate with us, such as by telephone, email, SMS or text message. This includes information you provide when placing an order with us or making an enquiry on our website.
DISCLOSURE AND STORAGE INFORMATION
GIFTXO will use available means to maintain the privacy and confidentiality of any personal information that is in our control or possession.
GIFTXO will only disclose personal information to those directly involved in our service and in order to process your sale as well as third parties involved in the delivery of our products. We will also disclose Personal Information if it is required by law and will not share unless you explicitly give us permission.
This may include exchanging information with other companies and organisations for fraud protection and credit risk reduction.
All information we receive from you is stored and protected on our secure servers from unauthorized use or access. Credit card information is encrypted before transmission and is not stored by us on our servers.
We will only retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
In the event there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with the applicable law.